Contact

Talk to the jeweller, not a call centre

Giulia's Secret is a small Australian jewellery business run by Sandro Tarazi, a jeweller trained in Jewellery Science and Technology at Milano Bicocca University. When you call or email, you're reaching the person who selected and examined the piece you're asking about.

Get in touch

Email us at sales@giuliasecret.com — it's the best way to reach us, and we answer every message ourselves within 1–2 business days. Send us a photo, an order number, or just a question, and we'll come back to you properly rather than with a form reply.

Prefer to talk? Call 0449 250 644, Monday to Friday, 9:00am – 5:00pm AEST. If your question is urgent — a ring size before a proposal, a delivery date before a birthday — phone us and we'll answer on the spot where we can.

Business details

• Email: sales@giuliasecret.com
• Phone: 0449 250 644
• Trading name: Giulia's Secret
• ABN: 12 346 848 974
• Location: Western Sydney, NSW, Australia — showroom visits by appointment
• Business hours: Monday to Friday, 9:00am – 5:00pm AEST

Buying a significant piece?

For engagement rings, fine diamond jewellery and antiques, we'd rather talk to you first. Ring sizing, stone selection, budget and timing are all easier to get right in a conversation than through a product page. Email sales@giuliasecret.com or call and tell us what you're looking for — there's no obligation, and no sales pressure.

International customers

We ship worldwide with tracking. If you're outside Australia and want to check delivery times, duties or insurance before you order, email us and we'll give you a straight answer for your country.

Before you write, these may answer it

• Ring Size Guide — measure at home, AU/UK to US conversion, and how to size a surprise engagement ring
• Shipping — dispatch times, tracking and delivery
• Returns & refunds — 30-day return window from delivery
• Warranty & care — what's covered and how to care for your piece

Send us a message

Use the form below and we'll get back to you within 1–2 business days. Please include the product name or order number if your question relates to a specific piece — it helps us give you a useful answer first time.