Privacy policy

  • We recognise the trust you are placing in us through your dealings with us. We will do everything we can to maintain that trust. Our team are employed on the basis that they will protect information about you. This is our personal standard. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act 1988 and general law place strict requirements on us to treat certain information collected as confidential.
  •  If you have any concerns, please email us through our ‘Contact Us’ section on our website. 
  •  We advise that Giulia Secret and its related bodies corporate are all members of an organisational group of companies whose principal business and concern is the marketing and sale of luxury items including jewellery and timepieces.
  • By providing your details to us, we confirm that you consent to any of the above-named organisations disclosing personal information about you for the purposes of direct marketing by any members of the above organisational group.
  • At any time, you may request not to receive direct marketing or communications from any member of this organisational group by contacting  our online store.
  • We will not provide any information regarding any Online Order or in-store purchase to any person unless that person is the person named on the receipt for the Online Order or in-store purchase, or if the person named on the receipt sends us an email from the email registered to that Online Order or in-store purchase authorising another person/s to request and/or receive such information, or we are required to by law, or as reasonably required for us to report a crime or criminal activity to a government agency or department.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at sales@giuliasecret.com