Privacy policy

Privacy Policy

We recognise the trust you place in us through your dealings with Giulia Secret. We are committed to maintaining that trust. Our team members are employed with the understanding that they will protect your personal information. This is our personal standard.

Your privacy rights are protected under law, including the National Privacy Principles, the Privacy Act 1988, and general law, which impose strict requirements on how we handle confidential information.

If you have any concerns, please contact us via the ‘Contact Us’ section on our website.

Giulia Secret and its related corporate bodies form part of an organisational group whose principal business is the marketing and sale of luxury items, including jewellery and timepieces.

By providing your details to us, you consent to the disclosure of your personal information to any member of this organisational group for the purposes of direct marketing.

You may opt out of receiving direct marketing or communications from any member of this group at any time by contacting our online store.

We will not disclose any information about your online or in-store purchases to anyone other than the person named on the receipt, unless:

  • We receive email authorization from the email address registered to the purchase, permitting another person to request or receive such information;
  • We are required to do so by law; or
  • It is reasonably necessary for us to report a crime or criminal activity to a government agency or department.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on your location, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

International Users

Please note that your personal information may be transferred, stored, and processed outside your country of residence. This includes processing by staff, third-party service providers, and partners in other countries.

If we transfer your personal information out of Europe, we rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, unless the destination country is deemed to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at sales@giuliasecret.com.